Effective date: June 14, 2026
1. Platform role
National Fundraising Platform ("NFP") provides software for nonprofit fundraising operations, volunteer workflows, governance tracking, and reporting. NFP is a software and workflow technology provider only and does not act as a bank, trustee, fiduciary, money transmitter, escrow agent, broker, or custodian of donor funds.
NFP is not a money services business. Donor payment processing, onboarding of recipient accounts, and settlement of funds are handled by Stripe Connect. NFP never holds, custodies, or directly transmits donor funds.
2. Payments and fees
Your organization authorizes NFP to instruct Stripe Connect to collect disclosed platform fees, subscription fees, or other contractual charges. Fees will be disclosed in your order form, pricing schedule, dashboard, or connected account onboarding flow.
National Fundraising Platform (NFP) is designed to minimize PCI DSS scope. NFP does not store, process, or transmit cardholder data on its own servers. All payment card entry is performed in the donor's browser using Stripe.js and Stripe Elements, which tokenize payment details directly with Stripe. Donor funds are routed through Stripe Connect to the recipient organization's connected account, and NFP never takes custody of donor funds, acts as a payment facilitator, or operates as a money services business. As a result, NFP's PCI responsibilities are limited to maintaining secure integrations, protecting authentication/session data, and preserving evidence that card data is outsourced to Stripe's PCI-compliant environment.
3. Organization responsibilities
Each organization is solely responsible for ensuring its fundraising campaigns, charitable solicitations, tax receipting, and restricted-fund use comply with applicable federal, state, and local law.
You are responsible for campaign legality, charitable registration, tax receipting, donor disclosures, restricted-fund handling, and any board approvals or internal controls required for your operations.
4. Acceptable use
You may not use the platform to violate law, infringe rights, distribute malware, interfere with service availability, impersonate others, misrepresent fundraising purposes, or process prohibited content.
5. Data processing terms
By using NFP, you instruct us to process personal data as necessary to provide the service, secure the platform, respond to lawful requests, and meet contractual obligations. Our Privacy Policy and Data Processing Agreement describe additional details.
6. Account suspension and termination
We may suspend or terminate access for security events, suspected fraud, acceptable-use violations, non-payment, or legal risk. You may terminate your account at any time, subject to any contractual minimum term and applicable retention obligations.
7. Disclaimers
NFP does not provide investment, tax, accounting, or legal advice, and no platform content should be relied on as a substitute for professional advice tailored to your organization.
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OPERATION.
8. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NFP WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, GOODWILL, DONATIONS, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NFP'S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE FEES PAID TO NFP BY YOUR ORGANIZATION DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.
9. Indemnification
You will defend, indemnify, and hold harmless NFP and its affiliates, officers, employees, and contractors from third-party claims arising from your campaigns, misuse of the service, violation of law, breach of these terms, or content you submit.
10. Arbitration and governing law
Any dispute arising from these terms or the service will be resolved by binding arbitration on an individual basis, except that either party may seek injunctive relief for misuse of intellectual property or confidential information. Arbitration will be administered in Texas under commercially reasonable rules agreed by the parties.
These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules.